QUOTES
Need a quote? Go to our QUOTES page, enter your details and select submit. We have a dedicated team in place ready to respond.
The minimum for screen print orders starts at 25 garments per design and increases based on the number of ink colors in the design.
The minimum for embroidery orders is 5 items.
TWO WAYS TO START
You've received your quote and you're ready to order. There are two ways to start:
If you already know how many items you will need, as well as the sizes, styles and colors, we require payment in full to begin work.
If you don't know how many items you will need, or if you'd like to see your artwork mocked up before you are ready to place your order, we require a non-refundable $60 art deposit. The cool thing is that this will be credited toward your invoice once you place your order.
ORDER TIME
Shirt Kong orders blank garments every day from warehouses all over the USA. We order your blanks as soon as you send us your sizes and full payment. We do this to get your garments on the way and here in time.
PROOFS
Send us your art file in VECTOR/PDF format, or give us the details and we will do the creating. Either way, our graphic team mocks up your design and emails it to you within a week of receiving payment. We never proceed with an order until it's approved. Approving an order means you are approving your artwork, as well as the garment style, color, size and placement.
RECEIVING
All orders are triple checked for accuracy. 1. Garments are pulled, weighed, and checked for accuracy at our distributor's warehouse before they're shipped to us. 2. They arrive on our dock and our certified Receiving team checks in all shipments to make sure they match exactly what was ordered. 3. Our QC team counts them again before they’re packed and boxed back up.
PRINTING/EMBROIDERY
Once artwork is approved for screen printing, we out-put film, make screens, setup and print. For embroidery, we load the file, thread the needles, hoop the garments, and go.
QUALITY CONTROL
We take quality control seriously at Shirt Kong, and our Quality Control Team brings an extreme attention to detail to the shop every day. The QC Team is the last to see your order before it gets packed. They check your order for quality and accuracy to ensure that when you open the box, it's exactly what you are expecting.
READY FOR PICKUP
As soon as our Quality Control Team gives the thumbs up for pick up, we send you an email/text notification to let you know your order is ready. If you can't make it here or have arranged for shipping, we ship via UPS, USPS or FedEx. We can also courier the same day if you're in the St. Louis Metro area. Shipping is not included with your order, but you can let us know if it's something that you need and will get you pricing with your quote.
REORDERS
Need to order more? Sure thing! Please call a member of our customer service team for details. However, keep in mind that pricing is based on quantity, so your price may go up or down depending on how many you need.